14th September,  2003, Volume 10, Issue 9

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SAGT celebrates fourth anniversary

South Asia Gateway Terminals (Pvt) Ltd., (SAGT) has completed four successful years of operations as the first private container terminal in Sri Lanka. Along with its anniversary, SAGT also celebrates the completion of the construction of its ultra modern facility at Queen Elizabeth Quay (QEQ) and the launch of its highly sophisticated web-site.

With an annual capacity of over 1,000,000 TEUs this world class facility has approximately 1km of linear berth with 15m water depth, 6 Super Post Panamax quay cranes, 3 Post Panamax quay cranes and 28 Rubber Tyred Gantry cranes. SAGT management needs are covered by the management contract with P&O Ports.

Since becoming the first private container terminal in the history of Sri Lanka, SAGT has notched up many historical achievements in the Port of Colombo such as increasing the QEQ annual throughput from 200,000 TEUs to over 500,000 TEUs. Another milestone event was achieved by SAGT when for the first time in the history of the Port of Colombo a vessel was worked using three cranes at the old QEQ wharf. With the completion of the construction and the re-equipment of the QEQ facility, SAGT is now one of the most modern container terminals in the region utilising the world's most sophisticated IT infrastructure.

In line with its strong customer focused attitude, SAGT has further extended the emphasis on efficiency by launching its web-site e-Port (www.sagt.com.lk). The web-site is packed with comprehensive information that will surely meet the most advanced needs of customers. Whilst covering a wealth of knowledge about the Port of Colombo itself, customers of SAGT have access to significantly more sophisticated services through the e-Port. As such, shippers, consignees and shipping lines can track their respective cargo movements on a real time basis, including demurrage charges up to a given date.

Extensive inquiry options, custom report generation facilities, real time vessel operations and even productivity monitoring are the other features of the SAGT e-Port. The web-site incorporates some of the best security features available today to protect against unauthorised access and maintain data integrity with many more facilities scheduled to be available in the future. Among them there is SAGT's e-Port capability to provide a total 'business-To-Business' (B2B) solution framework, where customers and suppliers get access to services such as electronic invoicing and payment, credit inquiries and electronic delivery processing. These options will be enabled in future stages.

SAGT has leveraged its efficiency and productivity focused mentality in many aspects of the Port of Colombo practices by among others, introducing terminal service agreements with performance guarantees. Further improvements attributable to SAGT have been the use of computerised Vessel and yard Planning Systems and Terminal Management Systems, which have allowed the terminal to upgrade the existing organisational skill and performance levels so as to achieve international standards in service and productivity.

The strategic planning of SAGT has further resulted in many first of its kind innovations for Sri Lanka. One such concept is the introduction of window berthing programs. Another is a shift to the current paradigm that is now encompassing a 24x7x365 working culture through the introduction at SAGT of an employee friendly 12 hour, 2 shifts, 3 working group working system that has also effectively removed the need for excessive overtime.

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